Featured FAQ

What is Smart Thermostat Access Rewards (STAR)?

STAR rewards you for being a bit more flexible with your smart thermostat schedule. As a participant, you help make energy cleaner and more cost-effective fore veryone -- plus you'll get a $50 Prep...

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Eligibility and equipment

What equipment do I need to join?What are the full eligibility requirements for the program?How can I tell whether I have an A/C unit or a heat pump? How do I know if I have a heat pump?What is central air conditioning?

STAR overview

What is Smart Thermostat Access Rewards (STAR)?Why should I join STAR?What if I don’t have a smart thermostat?What rewards do I get for participating?How and when will my rewards arrive?When is the STAR summer/winter season?Will STAR help me save on my bill?How does STAR help the environment?How do I sign up?